The aim of this article is to analyse the growing phenomenon of legal process outsourcing in India (LPO in India), legal knowledge process outsourcing in India (Legal KPO in India), legal business process outsourcing in India (Legal BPO in India), etc. These processes are easy to define but difficult to maintain and manage. As these phenomenon are in their infancy stage lot of law firms and companies are going to claim themselves as the expert service providers in these areas. However, very few of them would be able to meet the qualitative standards of International demand in the long run as there is a gradual shift from BPO to KPO where domain expertise plays the key role.
The advent of Information and Communication Technology (ICT) has transformed the World into a single and global platform. The use of Internet has facilitated many business transactions that were unconceivable a few decades ago. Although all the countries have been benefited from this phenomenon yet its benefits are not equally available as it depends upon many factors like skilled workforce, the policy of the nation, availability of ICT for doing business etc. Although the legal fraternity of the World has not taken the use of ICT seriously yet certain legal business aspects have found favour with them. This is more so regarding Developing Countries like India. With an English speaking skilled legal force, India is undoubtedly the best destination for the following:
(a) Legal Process Outsourcing (LPO),
(b) Legal Business Process Outsourcing (Legal BPO),
(c) Legal Knowledge Process Outsourcing (Legal KPO), etc.
The gradual shift from BPO to KPO is posing a big challenge to Indian outsourcing industry as we are running short of “experts” who can manage domain specific problems. Although the requirements of BPO can be met with success with simple graduates and less skilled employees, yet KPO requires a totally different infrastructure and manpower. Unfortunately, our educational system is not upto the mark to meet the growing and challenging demands of KPO industry. We have to change the educational system and structure so that domain specific experts can be produced at the University level itself.
India is running short of skilled manpower in the fields of Law, Technology, Engineering, etc. It is not the quantity but the quality that would decide the fate of Indian BPO and KPO industry. As far as the legal field is concerned, we must pay more attention to higher studies and post graduation courses like LL.M. A simple LL.B qualification would not be suffice for KPO segment. Further, we must also introduce suitable courses like Cyber law, Intellectual Property Rights, International Trade, etc at the University level so that we may have sufficient number of legal experts. Further, there is a dire need of a “techno-legal perspective” as the future depends more upon techno-legal initiatives rather than pure legal business. Let us hope for the best in this regard.
Posted by Legalease solutions LLC
Subscribe to:
Post Comments (Atom)
2 comments:
dear sir/madam,
u have not mentioned
way to become member of your firm
The Legal KPO, popularly known as Legal Process Outsourcing or LPO is fast gaining popularity here in India. The gradual shift from BPO to KPO have started posing a challenge to Indian outsourcing industry for our country is running short of experts in the field of law, who can manage domain specific issues. However, certain latest development takes place in the LPO sector in India where you can outsource these new LPO functions to India and that are legal writing, legal summaries, Ediscovery, Legal Research and Scheduling. With these services you can get at an affordable price if you outsource from India.
Post a Comment